For orders over €100:
Free worldwide shipping through TNT
Delivered by a TNT courier within 3-5 business days worldwide. A tracking code will be provided once your order is dispatched.
For orders under €100:
There is an option between Standard post* (click to learn more) and TNT tracked (3-5 business days worldwide).
Customs and other taxes:
International buyers (those that do not live within the EU) may be subject to import taxes. This differs from country to country. Please check with your local customs office if you are not sure if you are liable for import taxes. It is your responsibility to pay for any import taxes that your country may charge you. If any items are returned due to a refusal to pay import taxes, a cost amounting to any expenses we would need to cover (such as shipping and/or recovery cost) would be deducted from the final refund.
Changed your mind?
No problem. You have 14 days from the time of delivery to see what's what, if you feel it's not for you, then let us know and return the item for a refund*. Just contact us by using the contact form or by emailing us at email@example.com.
Under EU law you get a 2 year warranty from manufacturer defects, but we are happy to help no matter how much time passed! If you think that the item you bought is defected and is not performing the way it should, please contact us by using the contact form or by emailing us at firstname.lastname@example.org and we will sort things out! If you have any other questions in regards to defects and returns, once again, let us know!
The final delivery is made by your national postal service provider. For example, for USA that would be USPS, for Germany it is Deutsche Post and so on. You can look up your country here.
Time it takes:
Once the package reaches your country, you can use your national post provider to track it. For your specific country, see this reference list.
We do not advertise this as a tracked service because the tracking provided by the postal office is not great to say the least. While we will send the tracking code to you, please be aware that the information can be limited and not as useful as you would expect a tracking service to be. That being said, this does not impact the delivery in any way.
Attention US buyers: due to some technical difficulties between USPS and Lithuanian Post, USPS will not show any tracking information. However, this will not impact the delivery.